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Not able to buy Swiss Half Fare card on

New Member

Good Morning.

I am trying to buy Swiss Half Fare Card on website but I am getting error "An error occurred while processing your query." everytime. Please find details as below :

Card Type : Swiss Half Fare Card for International Guests

Country of Origin : India

No. of cards ordering : 02

Validity Required : Immediately

Date of travel : 23-Sep-19 to 28-Sep-19

Total Amount : CHF 240

Mode of Payment : Prepaid Debit Card with CHF currency loaded.

Error : An error occurred while processing your query.


Please let me know if you need further details you need to help me solve my query.

I want to buy Half Fare Card as quickly as possible so as to buy train tickets in advance to take advantage of reduced fares.

Also, please let me know if I cannot buy Half Fare Card online using the prepaid debit card, can I still purchase train tickets in advance for my desired dates and later buy the half fare card as soon as I arrive Switzerland.


I will be awaiting for your kind advice on my query.


Thank You,

Rohit Kumar Singh


Re: Not able to buy Swiss Half Fare card on


Hello @rohitksingh 

Thank you for your query.

On our website is not possible to pay with a prepaid card. You can pay with credit card (Visa, Mastercard, American Express,..). Also to buy normal ticket you need a credit card, in order to do a purchase online. I recommend you to retry to buy the desired tickets/cards with a credit card.

Best regards.