Thank you for your request.
I don't know why you don't receive SMS. General information are below:
To carry out the ID Check, you need a valid passport or identity card and a smartphone.
- To be able to carry out the ID Check, first log on to sbb.ch/en with your SwissPass login.
- Then select the travelcard you want on sbb.ch/en.
- You can select your name under «2. Travelcard dates».
- On the «Apply for a new SwissPass directly online» link, select «Go to SwissPass identification check».
- Follow the process on the website (enter mobile phone number and confirm by SMS code).
- Once you have entered the SMS code on the website, you will receive an SMS with the link for the identity check.
- Now follow the instructions on your smartphone.
After completing the identity check, you can complete the purchase on sbb.ch/en.
We also need a passport photo for the production of the SwissPass card. You can upload the photo during the purchase process. You can find the specifications for your SwissPass photo at swisspass.ch/picture.
For more information, please contact the Contact Center at +41 848 44 66 88 (CHF 0.08/min.),+41 51 225 78 00. If you are in Switzerland, you can also go to the station counter.
I wish you a nice day.