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Need to cancel my ticket

LEEYUNHEE
New Member

Hello.

I made two payments by mistake.
So please cancel the first one ticket.

Bestellnummer: 429122386 (CHF 52.00 )

also, i can't see my order in APP.

 

 

 

1 REPLY
BrendaD
Traveller (platinum)

Hello @LEEYUNHEE,

 

Please use the following refund request form: 

https://www.sbb.ch/en/travelcards-and-tickets/buying-options/formular-erstattungsantrag.html

Regards,

BrendaD