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Need to cancel my ticket

New Author
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Need to cancel my ticket

I booked the tickets wrongly

Domodossola -> Uttigen
Order no:416299669
Ticket-id: 776620818262,434005074270 / 2 people (Name: ahreum sul / jisoo sul).

I checked 18:58 05/19/2018 but after booked it, the ticket date is 18:58 05/18/2018.

it's paid already.

I wanna cancel the ticket and buy new ticket.

so pls help to cancel it and we will make the correct tickets newly. Thanks

My email is sulareum@gmail.com
I made a reservation with this email. please reply.

Highlighted

Re: Need to cancel my ticket

Moderator
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Hi @ahreumsul

Please fill in the following refund request in order to ask for a refund: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request/supersaver.html

Kind regards
SandraI