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Name not in sequence as in Passport on e-ticket

SharifuddinKaman
New Author

Bought a few tickets online for my wife,daughter and myself.By the way it is a combinations of HFC and SuperSaver.I only realised that the name appear on the e-tickets for the 3 of us is not in sequence order as in our Passport (First name and Surname).What do i do? Do i need to get the ticket office to do a correction or amend it?Or is it still VALID? Will be arriving in Zurich November 3.

1 REPLY
FatimaH
Moderator

Hello @SharifuddinKaman 

Thank you for your query.

Please contact directly our supportteam by mail for your request: ticketshop@sbb.ch
They need also the order number or a photo of your tickets.

Kind regards,
FatimaH