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Issue of cancelling for Swiss Half Fare Travelcard

DongDongLee
New Author

Dear Sir / Madam,

 
I have an issue with making a refund for the Swiss half fare travelcard( It's for foreigners, bought 120CHF for a month )
 
I followed the refund instructions on the SBB official website, but it said that I don't have any travelcard.
 
Could you help me with the issue?
 
Best regards,
 
Lee, Tung-Hsie
1 REPLY
EleonoraS
Moderator

Hi @DongDongLee 

The quickest option is to call our SBB Contact Center colleagues (0041 848 44 66 88, CHF 0.08/min). 

They are available 24/7 and wille able to help you with this issue. 

I wish you a nice afternoon. 

EleonoraS