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Info about purchased tickets

fak119
New Member
‎11.05.2022 10:10

I bought two tickets but cannot print out the detailed documents...  The scanning if the QRs result in nothing! 

Why is there no possibility to contact SBB by e-mail WITHOUT the log-in via SwissPass (Have none)

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1 REPLY
RahelW
Moderator
‎12.05.2022 12:37

Hello @fak119  

If you are not able to print the PDF you received with your order confirmation by mail and you are not able to send the online contact form, please call our Contact Center 0848 44 66 88 (CHF0.08/min.) or from abroad +41 51 225 78 00.

I wish you an awesome afternoon. Regards RahelW

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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