I purchased Swiss Travel pass 4 days and I found my nationality(shown as "Country") is incorrect. Would this be a problem? Please let me know.
Thank you for your request
The data on the ticket must match the information on your passport. If the information is not correct, this can be a problem during the control.
Can you tell me where you bought that ticket? (on which sales channel)?
Below is the name and contact informaiton of travel agency:
Travel Agency Partner:
REALTIME TRAVEL SOLUTION WS
303 Pierson Bldg, 8927
Shinmunro 2Ga, Jongrogu
I found that my passport ID/No is correct but the country should be "Canada". Would it be possible to change the country at your end? Please let me know. Thank you!
The details displayed on the ticket must fundamentally correspond to the particulars of the person travelling on it.
Please contact your nearest manned SBB railway station before departure and present your passport. Hand written alterations on an Online Ticket may only be carried out by SBB sales staff.
If you have an original ticket (not print@home), please get your ticket exchanged at relevant the ticket office.