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I wrote the wrong first name. misspell.

New Member
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Hello. I bought the 2 super saver ticket. 

Ticket-ID is 213395609376 (Grindelwald - Bern) and

825911831576(Bern-Basel)

My name is Yoonbae Kim, but I wrote Yoonbar Kim.

So I want to refund and purchase again. Can you refund it for no refund fee? Thank you.

Highlighted

Re: I wrote the wrong first name. misspell.

Moderator
0 Likes

Hi @yoonbaekim 

Please fill in the online refund form:
https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request/supersaver.html

The SBB Community is a forum; we don't refund tickets.

Kind regards
SandraI