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Back End tour

I want to ask about the refund

New Member
0 Likes

Hello,

I just bought a ticket from Basel to Interlaken.

But I think I had booked a Half-Fare Card Ticket. (I'm not sure, but I guess so.)

I was gonna book for a super saver ticket. 

And I actually clicked a super saver ticket button on the top of the website so I thought it was a super saver ticket.  

So, I want to get refund and buy a new one.

Can I get refund? Now I know there's no super saver tickets left on the day I want to leave.

Please let me know if it is possible to get refund.

Thank you,

 

 

Re: I want to ask about the refund

New Member
0 Likes

Let me know if you need any of my information

 

Thank you,

Highlighted

Re: I want to ask about the refund

Moderator
0 Likes

Hey @hakwoo3545

Please use the following form for a refund of the Supersaver Ticket: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request/supersaver.html

Regards Kilian