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I purchased the same ticket twice.

New Member
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I accidentally bought the same ticket twice. One payment must be canceled.
Do I have to write my ticket ID here? Please answer how to do.

 

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Re: I purchased the same ticket twice.

Moderator
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Hello @cafe2eye

I suggest you to send an e-mail to ticketshop@sbb.ch with the ticket ID of both orders.

 

Greetings,
SarahI