Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Highlighted

I purchased my ticket, but I didn't get an email!

New Member
0 Likes

Hello.

I logged in and booked tickets.

However, I didn't get an email and any information about the journey.

In the last process of the ticket purchase, they said ' The limit time is excessed and this joueney is not available' so I thought I failed to book my tickets but the payment by credit card was approved.

saverday pass / sat.12.05.2018 passengers name are YUJIN HAN and DAHEE JU.

my e-mail is mom1997@naver.com

I will appreciate it if you answer my question as soon as possible!