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I paid but didn't get tickets!

New Author
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I reseved tickets Interlaken Ost - Milano Centrale 17.08.2016(2person) without log in and already paid by credit card.

I got a message form card compay that they approved the fee.

But I can't find my ticket at SSB homepage and also I didn't get e-mail contain the ticket.



Here are some information that I wrote when buy tickets.

-Name of passenger 1 : HAE JIN CHOI (17.07.1989)

-Name of passenger 2 : HYE RAN LEE (01.07.1970)

-Interlaken Ost - Milano Centrale via Spiez

17.08.2016, 18:30-21:37



I'm really embarrecd. Please help me.
My e-mail adress is zziny0717@naver.com

Accepted Solutions
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Betreff: I paid but didn't get tickets!

Pendler/in
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Hi Have you checked your Spam / Junk-Mail-Folder? If you found nothing in there, contact ticketshop@sbb.ch Regards
StationMaster

Geholfen? Dann markiere den entsprechenden Beitrag als „Lösung“ // Nützlich? Danke für ein Like!

All Replies
Highlighted

Betreff: I paid but didn't get tickets!

Pendler/in
0 Likes
Hi Have you checked your Spam / Junk-Mail-Folder? If you found nothing in there, contact ticketshop@sbb.ch Regards
StationMaster

Geholfen? Dann markiere den entsprechenden Beitrag als „Lösung“ // Nützlich? Danke für ein Like!