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I made a mistake. Help me please.

Mindy
New Member
0 Likes

I reserved saver day pass 5/22 for 4 person.

 

I made a mistake my friends’s birth date.

Can you correct that birth date?

Or If I purchase ticket again, Can you refund previous incorrect ticket?

Please help me T.T

 

Ticekt ID : 921962371954

Name ; KIM DONGEUN

Birth Date : 1991.01.15

( I wrote 1990.01.15)

 

Ticket ID : 555316937474

Name : Park Soyoung

Birth Date : 1990.10.13

( I wrote 1980.10.13)

 

please help me..

thank you!

Re: I made a mistake. Help me please.

BrendaD
Traveller (platinum)
0 Likes

Dear @Mindy 

Thank you for your query.

In your case, I suggest you to contact directly our Contact Center via phone or e-mail: 0041 848 44 66 88 or ticketshop@sbb.ch.

Regards,

BrendaD