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I just paid two saver day pass which will be valid on Aug 30. But I didn't receive the tickets.

New Author
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I just paid two saver day pass which will be valid on Aug 30. But I didn't receive the tickets. I am sure my credit card have been charged. 

Re: I just paid two saver day pass which will be valid on Aug 30. But I didn't receive the tickets.

Moderator
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Hello @yiweizhang 

Thank you for your query.

Please contact directly our ticketshop team: ticketshop@sbb.ch.

Kind regards,
FatimaH