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I forgot to apply my Half Fare card when buying Day Saver ticket

Traveller
0 Likes

Hi everyone,

 

I bought a Day Saver ticket for myself for 23rd December. I applied my Half Fare card to it. 

Then I went ahead and bought a 2nd Day Saver ticket for 24th December. This time I assumed that the app will "remember" that I alread have a Half Fare card. But the app did NOT remember that. And it charged me the whole amount of 88 CHF instead of the half fare amount.

Please guide me what to do now?

Thanks

N.

Re: I forgot to apply my Half Fare card when buying Day Saver ticket

Traveller (platinum)
0 Likes

Hello nikhilthemacho,

For a reimbursement, you have to contact our Ticketshop: 0848 030 030 or ticketshop@sbb.ch

Kind Regards,

CharlineB