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I didn't get a ticket!

New Member
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I already paied a ticket from Interlaken west to Gallarate on 13.Aug.2016. However, I didn't get the ticket!!! Where should I ask about this matter?? I really have no idea at all!!!!!!
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Moderator
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Hello @BomiJung. Please check your E-Mails (also your Junk Mails folder) perhaps you will find the Tickets there. If they aren’t in the Junk Mail Box, please contact our ticketshop support team via: ticketshop@sbb.ch. Greetings, Sandrine