I'd like to cancel my order

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Cancel order 4 people 
Order number 449145586
Second-class Interlaken Travel at Basel 
Sunday 03.02 0.2019 
I'd like to cancel the statement (CHF 60)
mail choyeup96@daum.net

Re: I'd like to cancel my order

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03.02.2019  

chf   61

Re: I'd like to cancel my order

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Re: I'd like to cancel my order

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Re: I'd like to cancel my order

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How can I ask? 
Should I make it on an international phone?
Looks like there was a form of cancellation.