Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

I can no longer buy Swiss Pass online

YFromSeattle
New Member

I added 2 swiss travel pass to my shopping cart (logged in with my swisspass login) , then at some point before payment I deleted them. Now when I log in again, I can no longer buy swiss travel pass, the Red "swiss pass" button is gone ...

SBB.JPG

1 REPLY
SandraI
Commuter (silver)

Hi YFromSeattle

I’m not sure if I have understood you properly. If you have deleted your tickets that you had in your shopping cart, it is not possible to reactivate them. Please start again from the beginning: https://www.sbb.ch/en/leisure-holidays/travel-in-switzerland/international-guests/swiss-travel-pass.....

If you want to get help from the support team, please write an e-mail to tickteshop@sbb.ch.

Kind regards
SandraI