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I bought a monthly seven25 travelcard from abroad.

Eri
New Author
0 Likes

Will the SwissPass show in my app after 10 days or will it ship to my address in Albania.


Accepted Solutions

Re: I bought a monthly seven25 travelcard from abroad.

FatimaH
Moderator
0 Likes

Hello @Eri

If you have already made the purchase, you will usually first receive a transitional SwissPass by e-mail for the use of the subscription. The card will be sent to the indicated address.

I wish you a nice day.

Kind regards,
FatimaH 

View solution in original post


All Replies

Re: I bought a monthly seven25 travelcard from abroad.

EllenvS
Moderator
0 Likes

Hi @Eri 

If you still don't have SwissPass Card you can purchase one on www.sbb.ch with the identity check  as part of the purchasing process. To complete the check, you will need a passport or an ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.

For further questions please call our Contact Center on 0041 848 44 66 88 (CHF 0.08/Min. - 24h / 7 days per week) so we can better advice you. If this number doesn't work, please try 0041 51 225 78 00.

Best wishes. EllenvS.

 

Re: I bought a monthly seven25 travelcard from abroad.

Eri
New Author
0 Likes

I already bought the SwissPass, what am asking is will i receive a digital copy on e-mail or will it ship to my country as a physical copy.

Re: I bought a monthly seven25 travelcard from abroad.

FatimaH
Moderator
0 Likes

Hello @Eri

If you have already made the purchase, you will usually first receive a transitional SwissPass by e-mail for the use of the subscription. The card will be sent to the indicated address.

I wish you a nice day.

Kind regards,
FatimaH 

View solution in original post

Re: I bought a monthly seven25 travelcard from abroad.

byrek
New Member
0 Likes

ku je mer daku