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I applied half-fare card 17 days ago but haven't received it yet.How can i contact them by e-mail?

New Member

I applied for a half-price card at the SBB counter at Zurich Airport on September 8, but I have not received it yet. How can I contact them by mail and have asked about the mailing status of the half-price card?

Commuter (silver)

Hi @Allen 

I'm sorry for the delay.

Please contact us on 0848 44 66 88 (CHF 0.08/min) or at the railway ticket counter.

Kind regards