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How to pick up an online order.

New Author
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I ordered a ticket that is "ready to be picked up at any SBB sales point." What will I need to pick up the ticket?  I have the receipt for my payment, but it seems like I should have something more.


Accepted Solutions

Re: How to pick up an online order.

Moderator

Hello @RChucka 

Thank you for your query.

If you receive this message you have bought tickets which cannot be printed online. You need to print the tickets with the order number at an SBB ticket counter.

Greetings,
FatimaH


All Replies

Re: How to pick up an online order.

Moderator

Hello @RChucka 

Thank you for your query.

If you receive this message you have bought tickets which cannot be printed online. You need to print the tickets with the order number at an SBB ticket counter.

Greetings,
FatimaH