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How much does it cost to refund?

New Author
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How much does it cost to refund my ticket? (after tariff)

 

I bought a supersaver ticket in CHF36.60.

My e-mail is funny9759@naver.com.

I will wait for your reply. Thank you.

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Moderator
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Hi @funny9759 

It's not possible to refund Supersaver tickets for Switzerland. They may be altered or exchanged prior to the journey, if a new purchase is made for the identical route.

You can find all information under the following link:
https://sbbcffffs-community.sbb.ch/t5/Service/Refunds-everything-you-need-to-know/ba-p/13222

Please use the refund request form in order to exchange your ticket.

Kind regards
SandraI