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How can i confirmed my order?

New Author

If I don't confirmed my reservation, I want to check it because I got an email saying it will be canceled, but I can't check it. I entered the order date, date of use, etc. and clicked Search, but the page will not go over. How can i confirmed my order?

Re: How can i confirmed my order?


Hello @Parkjaeeun 

Thank you for your question.

For your question I recommend you to call directly the Contact Center on the following number: 0041 848 44 66 88. Please provide your order number.

I wish you a nice day.