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How can I change my passenger's name on my ticket?

Cindy2
New Author

Dear SBB,

I made the typo while booking the train by misplacing letter o with u of my friend's first name. However, both names are shown on his passport (one with letter u is his real name while the other with letter o is listed under foreign name).

In this case, considering the name under the reservation was shown on the passport, do we need to change the passenger's name?

1 REPLY
StéphanieB
Moderator

Hello @Cindy2 

Tickets that have already been purchased cannot be changed. In this case, a new ticket must be purchased. For further information, please contact our staff (0848 44 66 88, CHF 0.08/min).

Sunny greetings, StéphanieB