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Help finding customer number

yborcentro
New Author

Hello,

I had a half fare care several years ago and would like to buy another but I cannot locate my customer number. I have tried to call, from US, the help number (+41 0848 44 66 88) but cannot get through from US. Is there ma number to call to reach customer help?

Thank you!

1 REPLY
ZoeS
Moderator

Hello @yborcentro , 

Thank you for your inquiry.

We can be reached from abroad on the number +41 848 44 66 88. We receive many calls this way every day. If this does not work, you can use the number +41 51 225 78 00. Thank you for your patience.
If you still know your Swisspass login, you can see your customer number at www.swisspass.ch under Customer data.

Have a nice day.

Kind regards, Zoe