Has there been any guidance on what happens to our SBB travel cards during all this?

[clinthulk2]

I’ve looked online, and the only thing I see is the standard FAQ section of the SBB site where it states to suspend a GA card you must deposit it in person at a counter, and is good for up to 30-day suspension.

[FatimaH]

Hello @clinthulk2 

Thank you for your query.

All informations regarding subscriptions can be found on our website. You can also deposit the GA travelcard online. Measures for subscribers can be found here: https://www.sbb.ch/en/travelcards-and-tickets/railpasses/compensation-corona-pandemic.html

Informations about the corona situation was available on the following page, but only in 3 languages: https://news.sbb.ch/artikel/95750/coronavirus-grosse-einschraenkungen-im-bahnverkehr?tracking-market...

Our Contact Center is available to all customers 24 hours every day. Informations can also be requested there by telephone : 0848 44 66 88.

Kind regards,
FatimaH