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Half fare renewal

heli1
New Author
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Hello, I was told I was going to be notified about the automatic renewal of my half fare travelcard, but that has not been the case. I have been invoiced of 100 CHF. I got my travelcard for 1 year (since I was in Switzerland living for 1 year ONLY), and I am not going to use it anymore. I have cancelled it but it says “as of 2022”. Please, is there something I can do? Thanks for your help. 

Re: Half fare renewal

NadineS
Moderator
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Hello @heli1 

If you have any questions about your Half-Fare Card, please contact the Contact Center. They are available 24 hours a day on 0848 44 66 88 CHF0.08/min).

Greetings NadineS