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Half fare card

sudhir
New Member

Hello,

 

I purchased 3 half cards for travel to swiss and the start date is in 2 days. My son fell sick and recommended no travel for 7-10 days.  is there a way to postpone the start date for the use of half card or get a refund?

 

THanks for your help

 

 

1 REPLY
MarinaZ
Pendler/in

Hello @sudhir

Thank you for your request.

The Swiss Half Fare Card Online ticket can normaly not be refunded. But I recommend you to contact our Online-Support: ticketshop@sbb.ch / +41 848 44 66 88 (0.08/min), perhaps they can do something for you.

If you have bought your Swiss Half Fare card at a SBB train station, please go directly to the counter for asking a refund.

If the card was purchased through another company, please contact them directly.

Kind regards,

MarinaZ