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Half fare card

New Member


i paid for a half fare card at the train station and received a text link to collect a photo for the card. I did not have access to the internet at the time and 2 days later the link no longer worked.

i have thrown away the receipts for the pass but I have no proof that I bought the pass other than the name and address I gave at the train station.

What should I do next? 

Thanks for any help..



Hallo @Ella96 

I recommend you to contact our service on the following telephone number: 0848 44 66 88 (CHF 0.08/min). They can send you another link for the photo.

I wish you a nice day.

Kind regards.