Half fare Card

[Xingchen]

I paid the money, and did not get the half-fare swiss pass card, only a temporary paper card for one week. 

[SandraI]

Hi @Xingchen 

I recommend you to call us under the following telephone number: +41 (0)848 44 66 88 (CHF 0.08/min.), go to a SBB ticket counter or fill in the following form: https://www.sbb.ch/en/meta/contacts/travelcards.html.

Please also submit us your customer number (xxx-xxx-xxx-x).

Kind regards
SandraI

[Xingchen]

Dear SandraI

Thanks so much for your email!

I have filled the form as you recommended.

here I send you the customer Number:  119-265-248-3;

the mail address is : erzenbergstrasse 51, Liestal.   The mailbox is KSL Studio 2.0G, Nr11.  

Thanks again for your help!

Best regards

Xingchen Li