Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).

Half fare Card

New Author
0 Likes

I paid the money, and did not get the half-fare swiss pass card, only a temporary paper card for one week. 

Highlighted

Moderator
0 Likes

Hi @Xingchen 

Highlighted

New Author
0 Likes
Dear SandraI
 
Thanks so much for your email!
I have filled the form as you recommended.
 
here I send you the customer Number:  119-265-248-3;
 
the mail address is : erzenbergstrasse 51, Liestal.   The mailbox is KSL Studio 2.0G, Nr11.  
 
Thanks again for your help!
 
Best regards
Xingchen Li