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HELLO, HELP MEㅜㅜ

LEEMIJIN
New Author
HELLO, I 'm MIJIN LEE help me.
l' m mistake.. I wasn't able to booking time the train form Luzern to Zürich very well. Please give me a refund for canceling the ticket...If not, I'd like to change the time. Please. ㅜㅜ
The wrong time zone I reserved is two train tickets leaving Luzern at 11:10 a.m.
And this is the train ticket that arrive at 11:56 a.m. in Zürich.
1 REPLY
MarinaZ
Pendler/in

Hello @LEEMIJIN

For a possible refund, I suggest you to contact our Online-Support: ticketshop@sbb.ch.

 

They will help you with your issue.

Kind regards,

MarinaZ