GA travelcard

[Mary25]

hi all, 

i usually paid my GA travelcard on monthly basis and its due on 31st January. i have not yet paid for this. my question is can iIstill use it on 1st February since i have not yet paid for it ?

thanks, 

mirna 

[RolandP]

However, if you do not want it anymore, you must officially cancel it respecting the 1 month notification period. Discontinuing payments will not automatically cancel it. You must pay it for another month.

Regards,
Roland

[VlaznimA]

Hello @Mary25 

Yes, you can still continue to use it. After 10 days you will receive a payment reminder and after another 5 days a 2nd reminder with fees. If the subscription is not paid within 1 month after the due date, it will be blocked and forwarded to the collection agency. Thus, if you pay on February 01, you still have no fees and the subscription is still valid.

For further information please contact our Contact Center by calling the number + 41 848 44 66 88 (CHF 0.08/Min.) or from abroad +41 51 225 78 00. Have a nice day.

Kind regards, VlaznimA.