Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
I have a Travel Pass for the 6 days I am in Switzerland. I am trying to get from Luzern to Chur but it looks as though I am to be charged ~25CHF for the trip. Shouldn't this be covered (free) with the Travel Pass?
