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Forgotten to Add Family Pass

SOLVED
Phyllis
Traveller

Hi, i have purchased 2 Adult Passes via a 3rd party website (Not SBB) but forgotten to add my 2 children (below 15) for their free passes. The 3rd party website told me I cannot add my kids to my booking now. Is there any way I can still obtain the free passes for my kids? Thanks! 

1 ACCEPTED SOLUTION
RolandP
Traveller (platinum)

Hi @Phyllis 

Go to the SBB counter or travel center once you arrived here in Switzerland. They will issue the Swiss Family Card for you.

Best,
Roland

War mein Beitrag hilfreich? Dann freue ich mich über einen Like oder die Markierung als Lösung :: Was my reply helpful? Thank you for giving it a like or mark it as solution.

View solution in original post

2 REPLIES
RolandP
Traveller (platinum)

Hi @Phyllis 

Go to the SBB counter or travel center once you arrived here in Switzerland. They will issue the Swiss Family Card for you.

Best,
Roland

War mein Beitrag hilfreich? Dann freue ich mich über einen Like oder die Markierung als Lösung :: Was my reply helpful? Thank you for giving it a like or mark it as solution.

@RolandP 

Got it. Thank you for your advice :))