Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Find supersaver tickets - new platform.

LorenzH
Moderator

Dear SBB Community

Our Business Development department has developed a new platform that enables you to search specifically for supersaver tickets. We are happy to be able to share this with you now.

Is there demand for selecting a destination based on the availability of supersaver tickets? We would like to conduct a market test to find out. To this end, we have created the ‘Find supersaver tickets’ website [https://supersaver.sbb.ch].

02_EN.PNG

Here’s how it works

You specify where you would like to start your journey and the date on which you would like to travel. We then search for destinations that you could travel to with a supersaver ticket on the date specified.

Once you select a destination, we show you all the possible connections and the supersaver fares for both 1st and 2nd class. Supersaver fares are dynamic fares. The price overview makes it incredibly easy for you to compare the current prices and to find the best connection according to the supersaver price.

After you select a price, you can log in to the web shop and purchase the supersaver ticket.

The ‘Find supersaver tickets’ page helps you to find new travel destinations for a reduced price and also gives you the option of comparing supersaver fares.

01_EN.PNG

Help us by giving us your feedback!

What is your impression of the page? Would you use this tool to plan your next trip and travel at a discount? Is there anything else you would like to see on the page? As a member of the SBB Community, you can give your feedback directly to the project team in the comments.  

Thank you to all those who get involved!

Your SBB

2 REPLIES
Satz
New Author

Hi Team,

I have purchased Swiss Travel pass but given wrong date. Cancelled the pass in app may i know how long it will take to process refund. I have again brought pass for correct date hope it will get refunded 

Hi @Satz 

Thank you for your request. 

Refunds can take several days, up to two weeks depending on the bank. 

The SBB Community is a public forum, for data protection reasons, we do not have information about our customers' orders. If you have further questions, please contact directly our hotline directly at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00, my colleagues will inform you.

I wish you a nice sunday.

Best regards
NicolasK