Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
In 1st class you benefit from more leg space, larger seats and more storage space for your luggage. In addition, 1st class quiet zones are available on some SBB routes.