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Family Card and Cross Border Travel (to Italy)

New Author

Hi - My family and a I (2 adults, 2 children - 15 yrs old) will be travelling to Switzerland this June.  We have purchased 2 Adult Half Cards and a Family Pass.  On June 22, we'd like to travel from Interlaken Ost to Venice on the 8 a.m (IC61->IC8->EC37).  A couple of questions:

How can I book online 4 first class tickets so that the children's fare (in Switzerland) is free?  The online booking does not have an option to indicate that you have a Family Card. 

How can I reserve seats for both legs (Switzerland portion and Eurotrain portion to Italy)?

Many thanks!

Re: Family Card and Cross Border Travel (to Italy)


Hi @Salim 

Thank you for your request.

For the purchase of tickets and reservations, I advise you to contact our Contact Center directly. The phone number is the following: +41 848 44 66 88. With a credit card, my colleagues will prepare all the necessary tickets for you and you can pick up the tickets at a ticket office in a station within Switzerland before the departure.

You can also go directly to the ticket office during your stay in Switzerland.

I wish you in advance a pleasant stay in Switzerland.

Best regards