Dear SBB!i recently bought a GA, associated with my SwissPass. My swisspass is linked in my SBB app and I can display it. It has been checked successfully by train masters several times.
Now, when I select train routes within Switzerland, I am still offered a prominent button to buy a ticket. Why is that, if the app is aware I have a GA?
Also, and I come to the more important point: I frequently need to buy an upgrade to first class. This is basically the only meaningful option I would expect to have available, but it’s actually the only one I do NOT find in the list (including More ticket options).
This makes me suspect that my SBB app is aware of the SwissPass, but not aware that there is a GA associated with that SwissPass.
So, two questions:
1) How di I buy, in the SBB Preview app, an upgrade to first class for a trip from A to B within Switzerland, provided that I have a GA on my SwissPass?
2) how do I tell the SBB app that I have a GA?