Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).

Digital invoice for a physically bought ticket

Hrvoje
New Member
0 Likes

I bought a ticket on a ticket machine, but would like to have an online invoice. Would that be possible?

Re: Digital invoice for a physically bought ticket

FatimaH
Moderator
0 Likes

Hello @Hrvoje 

Thank you for your query.

It is not possible to buy tickets on invoice at the ticket machines. This only works with the SwissPass login for purchases on our website www.sbb.ch or SBB Mobile App. You can find more information here: https://www.sbb.ch/en/help-and-contact/invoices-payment-methods/purchase-by-invoicing.html

I wish you a nice day.

Kind regards,
FatimaH

Re: Digital invoice for a physically bought ticket

smithjonson23
New Author
0 Likes

yes it is not possible