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Departure time & Train No. for a reserved ticket

New Author
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Hi all,

 

I just reserved a online ticket. While I can find my resrvation in this website, I realize there is no necessary information such as departure time and platform in the ticket. Do you know where I can find them?

 

Thanks,

Minseok

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New Author
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Look like it is OK to ride any train available during the vaid period, correct?

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Moderator
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Hi @mussust

Thank you for your request.

The timetable is not mentioned on the ticket, you find all the information here: https://www.sbb.ch/en/home.html.


Regards
NicolasK

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New Author
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Hi  @NicolasK

 

Thanks for your response. I am not so familar with the reservation system here.

Then, what I should do is to search a train I want to use in the main page and take it by the end of the valid period, correct?

Please let me know if I am misunderstanding something.

 

Thanks

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Moderator
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Hello @mussust

If there is no time on the ticket, you can take any train on the printed date. If you make a seat reservation is it valid only on the selected train.

For more informations you can contact us by telephone through our Rail Service under the following number ( 0848 44 66 88 CHF 0.08 /per minute). We will gladly advise you free of charge at any SBB railway station ticket counter.

I wish you a nice day.

Greetings,
FatimaH