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Confused (and ripped off) traveller

New Author
0 Likes

Hello,
I have reserved 3 tickets with SBB for the Gotthard Panoramic Express starting in Lugano. SBB have told me that my reservation is not valid and I cannot go from Lugano and I can't have my money back. Can you please confirm that the Gotthard Express starts in Lugano as it says AND shows on the "My Switzerland" web-site.
Thank you,

David

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Re: Confused (and ripped off) traveller

Moderator
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Hi @davidmpisch

 

Thank you for your comment. You will find all the information and timetables for the “Gotthard Panorama Express” under the following link: https://www.sbb.ch/en/leisure-holidays/travel-in-switzerland/panorama-trips/travelling-gotthard-pano.... For more information about your order, please contact our Ticketshop (ticketshop@sbb.ch)

 

Greetings

NicolasK