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Clarification of the validity of point to point ticket

arifatih
New Author
0 Likes

Hi,

As far as I know "A point to point ticket is only valid on the chosen journey". But it is not written that "they are only valid to get on SBB trains" either on the screens of Automats or on the printed tickets  (Point to point ticket/ called streckenbillet).

Should all the ticket buyers  of "Point to point ticket" know this rule or should visit SBB website for this information?

For example if a person wants to go to Zürich/Altstetten from Bern and bought a Point to Point ticket. And after Zürich, he used the Tram to go to Altstetten. Is he responsible about that mistake, becasue he doesn't know that "Streckenbillets are only valid to get on SBB trains

Thank you in advance for your reply.

 

 

Re: Clarification of the validity of point to point ticket

EleonoraS
Moderator
0 Likes

Hello @arifatih 

Thank you for your post. 

A point-to-point ticket from Bern to Zürich Altstetten is valid all the way, on the tram form Zürich HB to Zürich Altstetten as well.

Here you can find more information on the topic: https://www.sbb.ch/en/travelcards-and-tickets/tickets-for-switzerland/individual-tickets/outward-ret...

I wish you a pleasant day. 

Kind regards

EleonoraS

Re: Clarification of the validity of point to point ticket

andrev
New Author
0 Likes

@EleonoraS Dear EleonoraS

Could you extend on validity of point to point ticket, please?

I acquired by a purchase a point to point ticket for return jorney from Geneva to Chatel St Denis. As I need to make a visit there then return.

However, it got printed to the ticket that it is " via laussane vevey". Which presumes taking a bus at vevey station that goes to Chatel st Denis.

Moreover, there are options for train connection that are listed with the same cost but they are not via Vevey but via Palézieux like train from Geneva to Palézieux
 then train from Palézieux to Chatel St Denis.
Finally, the questuion is if the return jorney ticket is valid only for the bus interconnection via Lausanne, or the train only route with interconnection via the Palezleuz also can be used? Given I only concerned in the start point - geneve to chatel St Denis , can I use both options or doomed to use the bus through Vevey only?

posted to a separate question there https://sbbcffffs-community.sbb.ch/t5/Travelcards-and-tickets/clarification-on-point-to-point-ticket...

Thank you Very much

Andrew

Re: Clarification of the validity of point to point ticket

EleonoraS
Moderator
0 Likes

Hi @andrev 

Thank you for your reply. 

No, the validity of a point-to-point ticket cannot be extended. 

If there is a specific via printed on the ticket, this ticket is only valid passing through tihs specific via, you cannot get to your destination travelling through somewhere else. 

If you have any more question, or in order to get a specific answer to your tickets, please call our colleagues at SBB Contact Center (0848 44 66 88, CHF 0.08/min), they are available 24/7. 

I wish you a good weekend.

Regards

EleonoraS

 

Re: Clarification of the validity of point to point ticket

andrev
New Author
0 Likes

@EleonoraS 

but still with the vevey as intermediatory obligatory interconnect can it be used with train from vevey to st denis?

like

geneva - lausanne vvevey

then vevey train to chatel st denis?

or it is not covered either?