Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Highlighted

Choosing trains to Milan

New Author
0 Likes

I bought a return ticket to Milano Centrale at the SBB counter which is valid from 30.03.2018 until 08.04. 2018. I was told that the trains are full and that i should catch a train to Lugano then catch another train which goes via Chiasso from Lugano. There are trains that leave from 5:04 am  - can i catch any train to get to lugano ? My ticket is open and is not for a specific connection. The trains are going to be packed tomorrow and i think leaving earlier would help. Can i use my ticket for any train to get to Lugano

 

 

Highlighted

Moderator
0 Likes

Hi @yogiebear01

Thank you for your request.

If I understand you correctly, you have already arrived in Milano. Flexible tickets are not restricted to a particular train and are therefore valid in any train, on the selected day(s) of travel and for the printed stretch of journey.

I hope you’ll have a good trip and wish you a happy Easter.

Greetings
NicolasK

Highlighted

New Author
0 Likes
Perfect thank you. I got on a earlier train from Basel. My ticket was good 😀