Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
New Member

I have just booked a train ticket from Paris to Zurich HB and would like to change the seat reservation so I can seat next to/near someone who has booked a ticket at another time. How do I do this?


Hello @Jess1 

To ensure that you receive a correct answer regarding your ticket, please contact an SBB Ticket counter directly or call our SBB Contact Center: 0848 44 66 88.

Kind regards,