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Cannot find my customer no.

New Author
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I purchased 2 SwissPass online with order no. 128412653, I cannot locate the customer no. on my e-ticket, therefore I can't link to my customer account, please advise

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Traveller (platinum)
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Hello @JV

It’s not possible to link a swiss travel pass to a swisspass account. The following travelcards are available on the SwissPass:

  • GA travelcard
  • Half-Fare travelcard
  • Modular travelcard
  • Track 7 travelcard
  • Point-to-point travelcard
  • Regional travelcards (A-Welle, Frimobil, Libero, Mobilis, Onde Verte, Ostwind, Passepartout, Schwyz fare network, Unireso, Vagabond, Z-Pass, ZVV)
  • Annual bike pass
  • 1-month travelpass for the Half-Fare travelcard
  • Leisure Travelcard 20 days
  • Leisure Travelcard 30 days

Greetings,
SarahI