Can you change ticket date?

[Kimdongkyun]

I purchased ticket from Spiez to Brig.

But It has wrong date.

I should have purchase on 05.02.2018 insted of 25.01.2018.

Reply to me as soon as you could please.

[Kimdongkyun]

I just read you ticket terms and conditions.
I booked same route from Spiez to Brig on 05.02.2018.
Then you can give me a refund. Is it right?
Where can I get the refund?
I booked from Interlaken to Spiez and from Spiez to Brig.
and from Brig to Domodossola on 05.02.2018.

[SandraI]

Hi Kimdongkyun

Yes, you'll get a refund.

Please use the following form:
https://www.sbb.ch/en/travelcards-and-tickets/buying-options/formular-erstattungsantrag.html

Kind regards
SandraI