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Can you cancle my ticket?

New Author

I paid Intelaken->lauterbrunnen twice...The same ticket was paid twice because of the Internet problem. So I'd like to ask for a refund for only one ticket. If you look at the time of payment, you can see that the payment was made at almost the same time. I think it is possible because it is automatic payment. So I ask for a refund for one ticket. Please do that.


Ticket number is 770288610636, 862391523768

Please give me feedback. Thank you


Traveller (platinum)

Hello @Sunghwan 


For all refund requests, please complete the refund form via the following link:


I wish you a pleasant afternoon.


Best regards