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Can't use SwissPass in SBB app

New Member
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I have added my SwissPass details in the new SwissPass app, but it does not recognize my halbtax. What can I do?

Traveller (bronze)
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Hello @Dude

 

For a registration of your SwissPass on our application SBB Mobile it’s necessary that all your dates are exactly the same as on your registration with www.swisspass.ch . If the dates are the same already and it’s still not working we kindly ask you to contact our specialist: ticketshop@sbb.ch

 

Best regards

SarahE